Frequently Asked Questions

Orders & Shipping

How long does shipping take?

We offer Economy and Standard shipping within the United States. Economy shipping typically takes 5–8 business days, while Standard shipping takes 3–5 business days.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your package at any time.

Do you ship internationally?

Currently, we ship within the United States only. We are working on expanding our shipping options in the future.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please visit our Shipping & Returns page for full details.

How do I start a return?

Contact our support team at support@cleverwiz.com with your order number and reason for return. We'll guide you through the process.

Products

Are your products covered by a warranty?

Yes, most of our products come with a manufacturer's warranty. Please check the individual product page for warranty details.

How do I know which product is right for me?

Each product page includes detailed descriptions, specifications, and customer reviews to help you make the best choice. If you need further assistance, feel free to contact us.

Account & Payments

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods available at checkout.

Is my payment information secure?

Absolutely. Our store uses industry-standard SSL encryption to protect your personal and payment information.