Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Standard Shipping takes an estimated 5–8 business days and Expedited Shipping takes an estimated 3–5 business days. We ship within the United States only. You will receive a tracking number by email after shipment. See our Shipping Policy for details.
Shipping policy
Last updated: September 24, 2026
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times We offer the following shipping options within the United States:
- Standard Shipping (5–8 business days): Calculated at checkout
- Expedited Shipping (3–5 business days): Calculated at checkout
- Free Standard Shipping on orders over $35
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Carriers We ship via USPS, UPS, and FedEx depending on your location and order size.
Undeliverable Packages If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. A re-shipment fee equal to the original shipping cost will apply and must be paid before the package is resent.
Lost or Damaged Packages If your order arrives damaged, or is confirmed lost in transit by the carrier, please contact us at help@cleverwiz.com within 7 days of the expected delivery date, along with your order number and, if applicable, photos of the damaged item and packaging. Once we confirm the issue with the carrier, we will provide a replacement or a full refund, at your choice, at no additional cost to you.
International Shipping At this time, we only ship within the United States.
Contact Us For any shipping-related questions, please contact us at: help@cleverwiz.com