Shipping policy

Last updated: June 2026

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times We offer the following shipping options within the United States:

  • Standard Shipping (5–8 business days): Calculated at checkout
  • Expedited Shipping (2–3 business days): Calculated at checkout
  • Free Standard Shipping on orders over $35

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Shipping Carriers We ship via USPS, UPS, and FedEx depending on your location and order size.

Undeliverable Packages If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping fees may apply.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

International Shipping At this time, we only ship within the United States.

Contact Us For any shipping-related questions, please contact us at: simplecartgroup@gmail.com