Orders are processed and shipped within 1-2 business days. Delivery typically takes 3-5 business days depending on your location. You'll receive a tracking number via email once your order has shipped.
Shipping & Returns
Shipping & Returns Policy
Shipping Policy
We currently ship to addresses within the United States.
Shipping Methods & Estimated Delivery Times
- Economy Shipping: 5–8 business days
- Standard Shipping: 3–5 business days
Orders are processed within 1–2 business days after payment confirmation. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Returns Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
Return Eligibility
- Returns are accepted within 30 days of the delivery date.
- Items must be unused, undamaged, and in their original packaging.
- Items marked as final sale are not eligible for return.
How to Initiate a Return
- Email us at support@cleverwiz.com with your order number and reason for return.
- Our team will respond within 1–2 business days with return instructions.
- Ship the item back using a trackable shipping method.
- Once we receive and inspect the item, your refund will be processed within 5–7 business days.
Refunds
Approved refunds will be issued to your original payment method. Please note that original shipping costs are non-refundable.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at support@cleverwiz.com with photos of the item. We will resolve the issue as quickly as possible at no additional cost to you.
Contact Us
Have questions? Visit our Contact page or email us at support@cleverwiz.com.